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Privacy Policy

Read our Privacy Policy to learn more about how we protect your privacy on this website.

This Privacy Policy attends to Sisters Hospitallers of the Sacred Heart of Jesus Charitable Trust (the Charity)’s commitment to protecting and respecting your privacy. Therefore, it follows the purposes of the General Data Protection Regulations (GDPR) and any subsequent UK legislation covering data protection the Data Controller is the Charity.

The purpose of this Privacy Policy is to set out our policy regarding the use of our website. The Sisters Hospitallers of the Sacred Heart of Jesus maintains its website to provide information on the services provided and to display our Care Quality Commission ratings.
In this policy you will find detailed information on how the website functions, information collected from visitors to the website, security and our website disclaimer.

This policy applies to all staff, including temporary staff and contractors.
If you have any questions about this Policy please contact The Provincial who will direct your question appropriately. Contact details: telephone 0207 373 3054, email provincial@hsc-uk.org or by post to Sisters Hospitallers of the Sacred Heart of Jesus, 42 Roland Gardens, London SW7 3PW.

If you have any questions concerning your personal information please contact in the first instance The Manager at your Care Home address or The Provincial (details above).

(1) What type of personal information we collect

We may collect, store and use the following kinds of personal data: Information about your visits to and use of our website;

1. Information about any transactions carried out between you and us on or in relation to this website;
2. Information that you provide to us for the purpose of registering with us, and/or leaving comments, and/or subscribing to our website services and/or email notifications.

(2) Information about website visits

We may collect information about your computer and your visits to our website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of the website, to improve the website’s usability, and for marketing purposes.

We use cookies on our website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of the website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.

Most browsers allow you to refuse cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites.

(3) Using your personal data

Personal data submitted to this website will be used for the purposes specified in this policy or in relevant parts of the website. In addition to the uses identified elsewhere in this Privacy Policy, we may use your personal information to:

1. Improve your browsing experience by personalising the website;
2. Provide other organisations with statistical information about our users – but this information will not be used to identify any individual user.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(4) Other disclosures of the Privacy Policy

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this policy, we may disclose information about you:

1. To the extent that we are required to do so by law;
2. In connection with any legal proceedings or prospective legal proceedings;
3. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
4. Except as provided in this policy, we will not provide your information to third parties.

(5) Security of your personal data

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(6) Privacy Policy amendments

We may update this Privacy Policy from time-to-time and may post a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(7) Third party websites

The website may from time to time contain links to other websites. We are not responsible for the Privacy Policy of third party websites.

Website disclaimer

(1) Introduction

This disclaimer governs your use of our website; by using our website, you accept this disclaimer in full. If you disagree with any part of this disclaimer, do not use our website.

(2) Intellectual property rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.

(3) Licence to use website

You may view, download for caching purposes only, and print pages from the website, provided that:

1. You must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system;
2. You must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent.

(4) Limitations of liability

The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under this disclaimer or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, reputation, data, income, revenue or anticipated savings.

However, nothing in this disclaimer shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

(5) Variation

We may revise this disclaimer from time-to-time. Please check this policy regularly to ensure you are familiar with the current version.

(6) Entire agreement

This disclaimer constitutes the entire agreement between you and us in relation to your use of our website and supersedes all previous agreements in respect of your use of this website.

(7) Law and jurisdiction

This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.

(8) Our contact details regarding Privacy Policy

Telephone 0207 373 3054, email provincial@hsc-uk.org or by post to Sisters Hospitallers of the Sacred Heart of Jesus, 42 Roland Gardens, London SW7 3PW.

This Policy was last updated 14th April 2021.

Read Cookie Policy here.

Who we are

Our website address is: http://sisters.localhost.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements